CONTACT US

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For order under £250 we charge £8.49 and order equal or over £250 shipping is free. For International delivery we charge £17.99.

Which payment methods are accepted in the Online Shop?

We accept Direct bank transfer and Crypto Payments ( BTC, USDT, ETH etc )

 
How long will delivery take?

Same day delivery (Express) is possible depending on your current location. Domestic shipments could take 1-2 business days while EU shipments 3-12 days or more unless Express 

How secure is shopping in the Online Shop? Is my data protected?

Please do read our privacy page. We have strict privacy policy and all your data is secure and we never ever share your information with any third party.

What exactly happens after ordering?

Once your order has been confirmed, the next step is to confirm payment via bank transfer or crypto payments for us to prepare and process your order. As soon we confirm and verify proof of payment , we will ship out conveniently. 

Do I receive an invoice for my order?

As per buyer’s request.

Send us an email

Sales Desk: sales@properlabs.uk

Support Team: properlabsuk@gmail.com

 

Manchester M18 0RA, United Kingdom

We’re open Monday – Saturday, 8 a.m. – 9:30 p.m.